|Purchase Amount||Shipping & Handling|
|Up to $150||UPS Standard rate|
|$151 - $300||FREE|
|$301 - $450||FREE|
|$451 - $600||FREE|
|$601 - $850||FREE|
|$851 and above||FREE|
Halsea accepts returns on all products within 30 days of original purchase. A replacement item will be shipped or store credit will be issued according to our return policy guidelines. Please call customer service at 888-899-4717 to process returns and exchanges.
-Exchange or store credit within 30 days.
-Items must be unwashed and unused, in the condition you received them in.
-All items must have tags attached to be returnable
Items that can't be returned to HALSEA.COM
Please be advised that items cannot be returned after 30 days from original purchase date. We apologize for any inconvenience. If you have any questions about whether or not a particular item can be returned, please contact customer service at 888-899-4717 or email firstname.lastname@example.org.
In the rare instance that your order arrives defective, please take a picture of the defect and send it to email@example.com along with your order number and first and last name. Please explain in the email what the defect is and we will respond with an email letting you know how we are going to handle the situation.
If you received the wrong item, please take a picture of the product and the tags and send it to firstname.lastname@example.org along with your order number and first and last name. We will respond with an email letting you know how we are going to handle the situation.
We currently do not process refunds from purchases made on halsea.com. Please refer to the Defective Item, Wrong Item, and Exchanges sections for more information regarding returns.
We are able to exchange items of the same price. In order to process an exchange, please call our customer service team at 888-899-4717. If you are looking to exchange your product for product of a different price, you will need to process a return and place an order for the new product online.